Privacy Policy
Last Updated: 18th September 2025
This Privacy Policy explains how Myfu Space operated by Koh Jia Xin ("we," "our," or "us") collects, uses, and protects your information when you use our website.
We believe your privacy matters, and we want you to understand exactly what we do with your information.
What Information We Collect
Information You Provide to Us
When you interact with our website, you might give us information such as:
- Contact details when you reach out to us or claim a listing
- Account information if you create an account or claim a professional listing
- Payment information when you purchase services (processed securely through payment providers)
- Communications you send us via email, forms, or other methods
- Reviews and comments you post about professionals in our directory
Information We Collect Automatically
Like most websites, we automatically collect some information when you visit:
- Website usage - Which pages you visit, how long you stay, what you click on
- Device information - Your browser type, operating system, screen size
- Location data - Your general location (like city or country) based on your internet connection
- Cookies - Small files that help our website work better (more on this below)
Information About Professionals in Our Directory
We collect information about wellness professionals from:
- Public sources - Professional websites, business directories, licensing boards
- Direct contact - Information professionals provide when they contact us
- Professional submissions - Details submitted when claiming or updating listings
How We Use Your Information
For Website Users:
- To provide our service - Help you find wellness professionals and read reviews from other users
- To display reviews - Show your reviews and comments to help other users make informed decisions
- To communicate with you - Answer your questions, send updates about our service
- To improve our website - Understand how people use our site so we can make it better
- To prevent problems - Detect spam, fraud, inappropriate content, or other issues that could harm our users
For Professionals in Our Directory:
- To display your listing - Show your professional information to people looking for your services
- To contact you - Send notifications about your listing, policy updates, or directory changes
- To process payments - If you purchase services like enhanced listings
- To provide customer service - Help you manage your listing or resolve any issues
Who We Share Your Information With
We don't sell your personal information to anyone. However, we may share your information in these limited situations:
Service Providers
We work with trusted companies that help us run our website:
- Payment processors - To handle credit card transactions securely
- Email services - To send you important messages about our service
- Website hosting - To keep our website running smoothly
- Analytics tools - To understand how our website is being used
These companies can only use your information to help us provide our services. They can't use it for their own purposes.
Legal Requirements
We may share information if:
- Required by law - Court orders, government requests, or legal obligations
- To protect safety - If we believe someone is in danger or breaking the law
- Business protection - To defend against legal claims or protect our rights
Business Changes
If we sell our business or merge with another company, your information would be part of that transaction. We'd notify you about any changes to how your information is handled.
Cookies and Website Technology
What Are Cookies?
Cookies are tiny files that websites store on your device to remember things about you. Think of them like a bookmark that helps our website remember your preferences.
How We Use Cookies:
- Essential cookies - Make our website work properly (you can't turn these off if you want to use our site)
- Analytics cookies - Help us understand how people use our website so we can improve it
- Preference cookies - Remember your settings and choices
Your Cookie Choices:
- You can control cookies through your browser settings
- Blocking some cookies might make our website less useful for you
- Most browsers let you delete existing cookies or stop new ones from being saved
Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information:
General Rights:
- Access - Ask what information we have about you
- Correction - Ask us to fix incorrect information
- Deletion - Ask us to delete your information (with some exceptions)
- Communication preferences - Choose how we contact you
Additional Rights (Depending on Your Location):
If you live in Europe, California, or other regions with strong privacy laws, you may have additional rights. Contact us to learn about rights that may apply to you.
To exercise your rights: Contact us at hello@myfu.space and we'll help you out!
How We Protect Your Information
We take security seriously and use various measures to protect your information:
Technical Protection:
- Encryption - Sensitive information is scrambled during transmission
- Secure servers - Your information is stored on protected systems
- Regular updates - We keep our security measures current
- Access controls - Only authorized people can access your information
Organizational Protection:
- Staff training - Our team knows how to handle information responsibly
- Limited access - People can only access the information they need for their job
- Regular reviews - We regularly check our privacy practices
Important: No system is 100% secure. While we work hard to protect your information, we can't guarantee it will never be compromised.
Information from Children
Our website is not intended for children under 13. We don't knowingly collect information from children under 13. If we discover we've collected such information, we'll delete it promptly.
If you're a parent and think your child has given us information, please contact us at hello@myfu.space.
International Users
Our website can be accessed from around the world, but our servers may be located in Singapore. If you're visiting from another country, your information may be transferred to and processed in Singapore.
By using our website, you consent to this transfer. We'll still protect your information according to this privacy policy.
Changes to This Privacy Policy
We may update this privacy policy from time to time. When we do:
- We'll post the updated policy on this page
- We'll change the "Last Updated" date at the top
- Continuing to use our website after changes means you accept the updated policy
Professional Directory Information
For Professionals Listed in Our Directory:
- Your professional information may be visible to the public as part of our directory service
- You can request changes or removal of your listing at any time
- We may contact you about your listing, even if you didn't originally request to be included
- You control your claimed listings - Once you claim and verify your listing, you can manage what information is displayed
For People Using Our Directory:
- Professional information comes from various sources and may not always be current
- Always verify professional credentials and information independently
- Contact information shown is intended to help you reach professionals directly
- Reviews and comments are user opinions and experiences, not our endorsements
Contact Us About Privacy
We believe privacy should be straightforward. If anything in this policy is unclear, please ask us - we're happy to explain!
We'll respond to privacy questions promptly.
