Terms of Service

Last Updated: 18th September 2025

These Terms of Service ("Terms") govern your use of Myfu Space operated by Koh Jia Xin ("we," "our," or "us").

Welcome to Myfu Space! We're glad you're here. These Terms of Service explain the rules for using our directory of wellness professionals. By using our website, you're agreeing to follow these terms.

1. What Our Directory Does

Our website is a directory that helps you find wellness professionals including counselors, psychologists, psychiatrists, coaches, fitness trainers, nutritionists, and other experts focused on mind and body wellness. Think of us as a phone book or search engine - we connect you with professionals, but we don't provide the actual wellness services ourselves.

Important: We are NOT a healthcare or wellness provider. We don't diagnose, treat, or cure any health conditions. We simply help you find qualified professionals who can help you.

2. Who Can Use Our Directory

• You must be at least 18 years old to use our services
• If you're under 18, you need a parent or guardian's permission
• You must provide accurate information when using our site
• You agree to use our directory only for legitimate purposes

3. No Medical Advice or Emergency Services

This is really important: Our directory is not for emergencies or crisis situations.

If you're having a medical emergency or mental health crisis:

• Contact your local crisis hotline or emergency services
• If you're in immediate danger of self-harm, seek help immediately

International Crisis Resources:

• Many countries have national suicide prevention hotlines - search online for "[your country] suicide prevention hotline"
• The International Association for Suicide Prevention maintains a global directory of crisis centers
• Your local healthcare system or government health department can provide emergency mental health resources

We don't provide medical advice, diagnosis, or treatment. Always consult with qualified healthcare professionals for medical concerns.

4. How We Get Our Information

The information about wellness professionals in our directory comes from:

• Public records and licensing boards
• Information provided directly by the professionals
• Third-party sources

We try our best to keep this information accurate and up-to-date, but we can't guarantee it's always 100% correct. Always verify a professional's credentials and qualifications before scheduling an appointment. Note that different types of professionals have different licensing and certification requirements - some may be licensed healthcare providers, while others (like coaches or fitness trainers) may have certifications or no formal requirements depending on your location.

5. What We're Not Responsible For

While we work hard to provide a helpful service, there are some things we can't control or be held responsible for:

We're not liable for:

• The quality of care you receive from any professional listed in our directory
• Any errors or outdated information about professionals
• Any problems that arise from your interactions with listed professionals
• Any technical issues with our website
• Any decisions you make based on information found in our directory

You use our directory at your own risk. We strongly encourage you to research and verify any professional before beginning treatment.

6. Your Privacy Matters

We care about your privacy. Our Privacy Policy (which is part of these terms) explains:

• What information we collect
• How we use your information
• Who we share it with (spoiler: very few people)
• How we protect your data

By using our directory, you agree to our Privacy Policy.

7. Rules for Using Our Directory

Please don't:

• Use our directory for illegal activities
• Try to hack or damage our website
• Copy or steal our content without permission
• Harass or spam the professionals listed
• Provide false information about yourself
• Use automated tools to scrape our data

We reserve the right to block users who violate these rules.

8. For Wellness Professionals

Listing Rights:

• Professionals may be listed in our directory based on information available through legitimate business sources
• Any professional can request removal of their listing at any time by contacting us
• We will process removal requests promptly at no charge

Additional Services:

• We may offer services that allow professionals to manage or enhance their listings
• Terms for such services, if any, are provided separately

Professional Standards:

• All listed professionals should have appropriate qualifications for their stated field
• We do not endorse or guarantee the services of any listed professional
• Professionals are responsible for operating legally in their jurisdiction

9. Services and Fees

We may offer various services related to directory listings, including but not limited to claiming listings, enhanced profiles, and additional features. Specific pricing, terms, and conditions for these services are provided separately and may change over time.

Any fees or service terms will be clearly communicated before purchase or commitment. We reserve the right to modify our services and pricing with appropriate notice.

10. Refunds

We handle all refund requests on a case-by-case basis. To request a refund, contact us at hello@myfu.space with your order details and explanation. We'll review your request and respond promptly.

If approved, refunds are processed within 5 business days to your original payment method.

11. Removal Requests and Data Rights

For Professionals Who Want Their Information Removed:

• You can request removal of your listing at any time by contacting us
• We'll process removal requests promptly
• Removal is free and does not affect your ability to be re-listed in the future

International Data Rights:

• Depending on your location, you may have additional rights under local privacy laws
• Contact us for information about your specific data rights in your jurisdiction

12. Intellectual Property

The design, layout, and original content of our directory belongs to us. The professional information belongs to the respective professionals or comes from public sources. Please don't copy our website or use our content without permission.

13. Changes to These Terms

We may update these terms from time to time. When we do:

• We'll post the new terms on our website
• We'll update the "Last Updated" date at the top
• By continuing to use our directory after changes are made, you agree to the new terms

14. Disclaimers

Use at Your Own Risk: Our directory is provided "as is" without any warranties. We don't guarantee that our website will always work perfectly or that the information will always be accurate.

No Professional Relationship: Using our directory doesn't create any professional relationship between you and us. We're not your healthcare provider, therapist, or counselor.

15. Limitation of Liability

To the maximum extent allowed by law, we won't be liable for any damages that result from using our directory. This includes things like:

• Direct, indirect, or consequential damages
• Lost profits or business opportunities
• Emotional distress
• Any issues arising from your interactions with listed professionals

16. Dispute Resolution

If you have a problem with our service:

1. First, try contacting us directly at hello@myfu.space
2. If we can't resolve it together, any legal disputes will be handled in Singapore
3. You agree to resolve disputes through individual claims, not class action lawsuits

17. Severability

If any part of these terms is found to be unenforceable, the rest of the terms will still apply.

18. Contact Us

Questions about these terms? Concerns about our directory? We'd love to hear from you:

Email: hello@myfu.space

Remember: This directory is a tool to help you find wellness professionals, but it's not a substitute for professional medical advice, diagnosis, or treatment. Always consult with qualified healthcare providers for your health and wellness needs.

Thank you for using our directory responsibly!